Mediastead, LLC. is a full service web design and development agency focused on building better businesses. A goal-oriented design experience is the foundation from which we grow our creative ecosystem.
An attractive website is just the beginning. Your website should be a marketing, brand-building, customer service and profitability tool. Your website should be the cornerstone of your business, both online and off.
Your Core Website – How We Do It
Building great websites is about combining the right functionality for your customers, your staff, and your budget.
Here are some of the building blocks we can use to create your website:
First impressions matter. Our graphic designers help capture your brand and your company personality to create a look and feel that speaks to your customers. The possibilities are endless.
Our tech team makes sure your website is highly functional, highly flexible and built on a solid platform. Website monitoring 24/7 allows you and our team to know that things are running smoothly.
Increasing website traffic is good, but capturing high quality leads is essential. Creating a website that invites your visitors to voluntarily opt-in to your list, or inquire directly about your products or services turns your online brochure into a robust lead capturing platform. Different businesses need different strategies to make sure they are generating prospects with maximum potential.
Mobile Optimized Responsive Design
More than ever internet customers are avoiding their PC. They’re shopping on their phones, tablets, television or gaming console. In the future web interfaces will be used to shop from your car, your table in a restaurant, a kiosk at the mall or any of dozens of technologies that don’t even exist today. It’s important that your website recognizes the needs of each user and responds with distinctive layouts and unique content. Our websites capture customers no matter where they are or how they access the web.
Powerful Optional Components
Your website can take your business to the next level with increased sales, improved customer service, and maximum profitability. These optional components can be customized for your specific needs.
Every business should be an eBusiness. Making it easy for your customers to give you money is an often neglected trend. Early businesses bartered for chickens. Later they traded coins and paper. This evolved into plastic credit. Today instant payments and electronic transactions are becoming the standard. Your customers want a secure way to keep track of past payments, as well as current balances. Whether or not you sell products online, your business should still be an eBusiness.
Empower your customers to choose when and where they receive service. Online appointment scheduling and reminder services mean happier customers and fewer missed appointments.
Whether you are a part-time massage therapist, a busy veterinary office, or a large home health system with hundreds of employees to schedule, we can build a system that fits your needs.
Social Media Integration
Social media is the word-of-mouth advertising of the technology age. How do you encourage your customers to become your best salespeople? Social media can be a powerful tool. However, a good social media system should also be efficient. Let Mediastead help you keep the conversation stirring without slowing your business. The right mix of tools maximizes value and productivity.
Customer Service Integration
Every business has customer service issues and expenses. Today, technology can assure that your customers get the best quality and timeliest service. Technology also makes sure you can deliver efficient and scalable service as your company grows and your customer base becomes more demanding. Email ticketing systems, live chat, and instant telephone service are just a few examples of the possibilities.